Contact Us

Make a payment online: Visit this secure portal.
Learn about billing policies: Explore our policies here.
If you have any questions or need further assistance, please don’t hesitate to:

Call us at 844-220-0013, or
Email us at ardentcustomerservice@ensemblehp.com.

To schedule an appointment for hospital services, please call 201-695-8330

For appointments with a Pascack Valley Medical Group physician, visit www.pascackmedicalcenter.com to explore office locations, specialties, and contact details. Online scheduling is available for select specialties.

To access the patient portal, visit https://mychart.pascackmedicalcenter.com/

If you are a new user, click on SIGN UP NOW and follow the prompts to create your account.

If you encounter further issues, please contact the MyChart Patient Support Line: 1-855-523-8770 or email EpicMyChart@ardenthealth.com

Please send inquiries for Volunteering or Interning to volunteers@hackensackumcpv.com

To retrieve a birth certificate, please contact the Office of Vital Statistics at the Westwood Health Department.
https://www.westwoodnj.gov/239/Vital-Records

To reach the Office of Patient Experience visit this link.

Please request your medical records using our secure portals. You can request records using:
– MyChart
– The Online Request Platform
– Paper Request

Click here for additional information.

We are pleased to introduce OneSource, your online solution for addressing inquiries and finding answers to your questions.

For additional assistance, please contact our HR Service Center at 833-471-7867.

If you’re interested in joining our team, visit pascackmedicalcenter.com/careers to explore current opportunities.

For a list of insurances accepted please visit https://pascackmedicalcenter.com/policies-and-disclosures/insurance-accepted/