Video Visits

Get care now from the comfort of home

Visit with a licensed provider over video now. We're here to help you with common illnesses and conditions to help you feel better quickly.

Hours of operation
Monday-Friday 8 a.m – 8 p.m.
Saturday-Sunday 8 a.m. – 3 p.m.

On Demand Video Visits

Conditions treated

Seasonal allergies
Minor injuries
Eye irritation
Stomach aches
Colds & coughs
Sinus infections
UTIs & bladder infections
Non-severe COVID-19 symptoms
Rashes & skin conditions
Sore throats

How it works

On-demand video visits are similar to an urgent care visit, only virtual. These visits are available for anyone age 17 and older. Wherever you are, you can see a provider at Hackensack Meridian Pascack Valley Medical Center within about 30 minutes (wait times may vary depending on volume). Please be aware that with on-demand video visits, you may not see your established provider.



Click the Start a Video Visit Now button


Ensure you have strong internet connection


Complete the Information Required and Sign Up for MyChart if You Don't Have an Account

After submitting your information, you will receive a notification via email or text providing next steps. It may take up to 30 minutes for a provider to join the visit. If you do not have a MyChart account, you will be prompted to sign up for one. With MyChart, you will be able to register and check-in for your visit as well as review your results and message your provider after the visit.


Share your concerns with a provider

Discuss the reason for the visit and any symptoms or concerns you may have. You can also share pictures to help the provider better understand your condition.


Get a treatment plan

The provider will collaborate with you to determine the cause of your concerns and provide you with treatment options.


On Demand Video Visits


Visit costs are covered as co-pay by most insurance plans, including Medicaid. Prices vary by insurance provider, co-pays should be listed on your insurance card. Most insurances accepted.

Scheduled Video Visits

Pascack Valley Medical Center providers also offer scheduled video visits. To schedule a video visit, click here.